✆ 0876890628 | ✉ info@fitachealthcare.ie | Ireland

Corporate Training
A motivated, mentally resilient, and well-informed workforce can significantly contribute to the success of your organisation. FITAC Healthcare can help you to achieve this by offering a comprehensive range of corporate training programs tailored to address a spectrum of pressing issues.

.jpg)
Assisted Decision Making (Capacity) Act 2015
This act means that organisations have to look at how they are dealing with service users/clients who may have health issues that question their capabilities or their abilities to make decisions. This training helps us to look at how accessible, user friendly and supportive our organisation is and what we could be doing differently to improve the service for all of our users.

Mental Health Awareness
Promoting mental health awareness is no longer an option but a necessity. FITAC Healthcare equips your team with the knowledge and tools to recognize signs of mental health struggles and offer appropriate support.

Stress Management
Work-related stress can hinder productivity and well-being. Through FITAC Healthcare's training, individuals learn practical techniques to manage stress effectively, enhancing overall performance.

De-escalation Techniques and Managing Aggression
Conflicts are inevitable, but there is anecdotal evidence that many services are dealing with increasing levels of aggression being directed at their employees. We can equip employees to deal with this in an empathic but assertive way, learning communication and de-escalation skills to defuse tense situations. Learning to depersonalise these situations and manage the effects is also hugely important as increasing aggression is directly attributed to increased employee absenteeism and turnover. We give employees to knowledge, skills and confidence to handle difficult situations.

Staff Care
Healthy employees are the backbone of a successful organisation. FITAC Healthcare's training emphasizes self-care and team support, fostering an environment where everyone's well-being is valued.

Complaints Training
Complaints are chances for improvement. FITAC Healthcare's training reframes complaints as valuable feedback, teaching effective ways to address concerns and elevate customer satisfaction.

Customer Service Excellence
Exceptional customer service sets businesses apart. FITAC Healthcare hones interpersonal skills, enabling employees to deliver outstanding customer experiences that drive loyalty.

Sensitivity and Inclusivity Training
Embracing diversity enhances creativity and innovation. FITAC Healthcare's sensitivity training cultivates an inclusive culture, ensuring all employees feel respected, valued, and empowered.

Domestic, Sexual & Gender-based Violence Awareness
Recent legislative changes means that employers need to be able to respond to employees who disclose/ request time away from work to seek assistance if they are experiencing domestic, sexual or gender-based violence. As places of work may be a sanctuary for people experiencing this, it is essential that there is an understanding of the subject. This also includes the legislative changes in relation to additional leave and the supports that can be offered to employees.
