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Upcoming Course:

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5th December

Personal Safety and De-escalation

Course Aim:

 

The aim of this trainer programme is to provide learners with the knowledge, skills and attitudes to train others in the prevention and management of personal safety & de-escalation.

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Course Content:

Participant Requirements:

  • The legislation related to dealing with aggression in the workplace

  • Risk assessment, person centred care planning & documentation

  • HIQA guidelines in relation to the assessment/management of responsive behaviours

  • The components of effective communication and be more self-aware of their communication style 

  • How to de-escalate verbally aggressive behaviours & more effectively deal with complaints

  • The main causes of aggressive/responsive behaviours in healthcare settings

  • The effects of conditions such as dementia on people’s responses & behaviours

  • Best practice around the management of aggressive/responsive behaviours and the importance of early interventions to prevent escalations in behaviours

  • Safely managing physically aggressive responsive behaviours

  • Managing stress, self-care and the importance of teamwork

  • Reflecting on incidents, documenting them and applying the learning to future experiences.

  • All candidates should have a clinical background with experience of caring for people who may exhibit responsive behaviours.

  • Experience delivering training or a keen desire to deliver training is essential.

  • A good understanding and command of oral and written English is vital.

  • Training Qualification to QQI Level 6 or equivalent is highly recommended but not essential.

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  • All candidates will receive the following as part of the training package on USB

  • All course notes, PowerPoint and slides, Video links, Certificate template along with their FITAC Instructor certificate

Upcoming course is on 5th December

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Course Tuition Fee: €995 per person

 

For Bookings:

Please email siobhan@fitachealthcare.ie to book your place.
 

Spaces are limited and allocated on a first come basis. Places are confirmed on receipt of payment.

Testimonials from courses previously completed:

The course was extremely informative, and the content reflects that of the day-to-day situations that Staff and Management find themselves in. I would have no hesitation in recommending the course to other healthcare professionals. I have attended several such courses over the years and can honestly say that this was by far the best course that I have attended to date.

Jeff- Healthcare Training Co-ordinator 2022

Practical, relevant and covered everything that we needed it to. Feedback from staff on in-house training is really positive. Great to have an in-house person who can lead out on this.

Deirdre- DON 2023

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