✆ 0876890628 | ✉ info@fitachealthcare.ie | Ireland
Upcoming Course:
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5th December
Personal Safety and De-escalation
Course Aim:
The aim of this trainer programme is to provide learners with the knowledge, skills and attitudes to train others in the prevention and management of personal safety & de-escalation.
Course Content:
Participant Requirements:
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The legislation related to dealing with aggression in the workplace
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Risk assessment, person centred care planning & documentation
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HIQA guidelines in relation to the assessment/management of responsive behaviours
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The components of effective communication and be more self-aware of their communication style
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How to de-escalate verbally aggressive behaviours & more effectively deal with complaints
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The main causes of aggressive/responsive behaviours in healthcare settings
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The effects of conditions such as dementia on people’s responses & behaviours
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Best practice around the management of aggressive/responsive behaviours and the importance of early interventions to prevent escalations in behaviours
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Safely managing physically aggressive responsive behaviours
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Managing stress, self-care and the importance of teamwork
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Reflecting on incidents, documenting them and applying the learning to future experiences.
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All candidates should have a clinical background with experience of caring for people who may exhibit responsive behaviours.
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Experience delivering training or a keen desire to deliver training is essential.
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A good understanding and command of oral and written English is vital.
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Training Qualification to QQI Level 6 or equivalent is highly recommended but not essential.
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All candidates will receive the following as part of the training package on USB
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All course notes, PowerPoint and slides, Video links, Certificate template along with their FITAC Instructor certificate
Upcoming course is on 5th December
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Course Tuition Fee: €995 per person
For Bookings:
Please email siobhan@fitachealthcare.ie to book your place.
Spaces are limited and allocated on a first come basis. Places are confirmed on receipt of payment.
Testimonials from courses previously completed:
The course was extremely informative, and the content reflects that of the day-to-day situations that Staff and Management find themselves in. I would have no hesitation in recommending the course to other healthcare professionals. I have attended several such courses over the years and can honestly say that this was by far the best course that I have attended to date.
Jeff- Healthcare Training Co-ordinator 2022
Practical, relevant and covered everything that we needed it to. Feedback from staff on in-house training is really positive. Great to have an in-house person who can lead out on this.
Deirdre- DON 2023